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§ 06.2Blog / Sustainability

Measuring your own impact without greenwashing it

Customers increasingly need a figure for their sustainability report. Here is how to build one from a tote programme that will survive scrutiny, and the four ways people usually get it wrong.

Published
12 November 2024
Author
Tom Albright, Founder
Topic
Sustainability
Reading time
9 min

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If you divert containers from disposal and reuse reconditioned stock, you have a genuine environmental story. The risk is in how it gets told, because the gap between a defensible number and a challengeable one is mostly about disclosure rather than about arithmetic.

Start with what you can count

Counted quantities beat modelled ones every time. Two things are directly countable from your own records and they should anchor everything else.

  1. 01Units diverted. How many containers you sent for reclaim rather than disposal, from collection manifests.
  2. 02Units avoided. How many new containers you did not buy because you bought reconditioned instead, from purchase records.

Both of those are facts about your own operation. Neither requires a model, and neither can be challenged on methodology. Build outward from there.

Then apply published factors, and cite them

The modelled part is the impact per unit, and this is where you need your supplier's factors and their boundary. A supplier who gives you a headline number without a boundary has given you something unusable.

What you need from a supplier to report defensibly
ItemWhyRed flag if missing
Saving per unit, by pathThe multiplier for your counted quantitiesA single blended figure
The baseline it is measured againstDetermines what the saving means"Compared to disposal" without detail
System boundaryWhat is in and out of the calculationNo boundary stated at all
Factor sourcesLets a reviewer check the inputs"Industry data"
Known weaknessesLets you discount appropriatelyNo weaknesses acknowledged
An attestation of your quantitiesIndependent-ish support for the counted partUnwilling to produce one

The four shortcuts that get challenged

One: claiming the whole lifecycle for one cycle

A reconditioned tote you bought may go on to serve six more lives after yours. Those savings are real and they are not yours — they belong to whoever uses it next, or they are shared, and the accounting conventions for this are genuinely unsettled.

Claim the cycle you were responsible for. If you want to mention the rest, mention it as context rather than counting it.

Two: double-counting diversion and avoidance

If you sent a tote for reclaim and separately bought a reconditioned tote, those are two distinct actions with two distinct savings. If you sent a tote for reclaim and received the same tote back, that is one action and one saving. Mixing the two models inflates the figure and it is the easiest thing for a reviewer to spot.

Three: counting avoided landfill as a carbon saving

Avoided landfill is a real benefit, it is well documented, and it is highly site-specific. It is also not the same thing as avoided manufacturing, and lumping them together produces a number nobody can decompose. Report tonnage diverted as tonnage diverted, and report CO₂e separately.

Four: not mentioning your own freight

Collecting containers involves trucks. A reclaim programme that extends across several states has a real freight carbon cost. If your supplier's per-unit figures are net of freight, say so; if they are not, your figure is gross and should be described that way.

A worked example

Suppose over a year you sent 320 units for reclaim and bought 280 reconditioned units instead of new. Here is a defensible way to present that.

A reportable summary
MetricQuantityBasisSource
Containers diverted from disposal320 unitsCountedCollection manifests
Material diverted22.4 tonsCountedSupplier weigh tickets
New containers avoided280 unitsCountedPurchase records
CO₂e avoided, purchasing73,360 lbModelled — 262 lb/unitSupplier factors, boundary stated
Landfill volume diverted208 cu ydModelled — 0.65 cu yd/unitSupplier factors

Note what is not in this table: any claim about subsequent service lives, any avoided-landfill carbon credit, and any blended single headline number. Those omissions are what make it defensible.

Alongside it, a short methodology note: the baseline, the boundary, the factor source, and one sentence acknowledging that the modelled rows carry more uncertainty than the counted ones.

Say what you do not know

The single most credibility-enhancing thing in any impact disclosure is a limitations paragraph. Three sentences, naming the real uncertainties, does more for a figure's believability than any amount of confident presentation.

  • Which rows are counted and which are modelled
  • What the modelled rows exclude — in our factors, avoided disposal freight and avoided landfill methane, both of which work against the figure
  • The one assumption most likely to be challenged, and how a conservative reader should discount it
A number with its weaknesses stated is a number somebody can use. A number presented as certain is one a reviewer has to go looking for problems in.

And on offsets

A diversion programme is an avoided emission, not an offset. It belongs in a different part of a report and it is a stronger claim. If your organisation also buys offsets, keep the two separate — blending an avoided emission with a purchased credit makes the honest half look like the dubious half.

We buy no offsets at all, for exactly this reason. Every figure we publish is an emission that did not happen rather than one that happened and was paid for elsewhere. It is a narrower claim and a sturdier one.

Written by

Tom Albright

Founder, IBC Pickup

  • reporting
  • esg
  • methodology
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